How We Are Paid

Not all firms charge for advice in the same way. We will discuss your payment options with you and answer any questions you have. We will not charge for anything until you have agreed how we are to be paid. We offer an initial discussion (free of charge) at which we will describe our services more fully and explain the payment options.

Here is a summary of the options available:

Payment by fees - Whether you buy a product or not, you will pay us a fee for our advice and services. If we also receive commission from the product provider when you buy a product. we will pass on the full value of that commission to you in one or more ways. For example we could reduce our fee, or reduce your product charges, or increase your investment amount or refund the commission to you.

Paying by commission - If you buy a financial product, we may receive commission on the sale from the product provider. Although you pay nothing upfront that does not mean our services are free. You still pay us indirectly through product charges. Product charges pay for the product providers own costs and any commission. These charges reduce the amount left for investment. If you buy direct the product charges could be the same as when buying through an advisor, or could be higher or lower. We will tell you how much the commission will be before you complete an investment, but you may ask for information earlier.

Paying by a combination of fee and commission - In some circumstances we also charge a fee on top of any commission we might receive.

More detailed information is available on request. Please ask for a copy of our booklet regarding our services.

If you decide to proceed we will

• Gather and analyse personal information about you, your finances, your needs and objectives
• Recommend and discuss any action we think you should take and with your agreement, proceed with the agreed actions.